Della Raymena Jovanka, Akhmad Habibi, Mailizar Mailizar, Lalu Nurul Yaqin, Udan Kusmawan, Mohd Faiz Mohd Yaakob, Tommy Tanu Wijaya
The Internet has been massively utilized for educational purposes during the last ten years with many platforms, including e-Learning Services (e-LS). This survey study aimed to report factors affecting the intention to use e-LS in the Indonesian Open University (OU) context. The original technology acceptance model (TAM) was extended, involving seven variables: facilitating conditions, perceived enjoyment, subjective norms, perceived ease of use, usefulness, attitudes, and intention to use. The survey questionnaire was piloted prior to the main data collection. Through random sampling, 2787 out of 341,956 Indonesian OU students responded to the questionnaire. The main data were analyzed through partial least square structural equation modeling (PLS-SEM) procedures. For predicting intention to use e-LS, the strongest affecting factor is attitudes. Subjective norms play a bigger than perceived usefulness in predicting intention to use. In predicting attitudes, perceived ease of use is the strongest predictor, followed by perceived usefulness. Subjective norms, facilitating conditions, and perceived enjoyment are significant predictors of perceived usefulness and perceived ease of use. Recommendations were elaborated for all stakeholders: researchers, tutors, policymakers, and OU students. © 2023 The Author(s). This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license.
Department of Early Childhood Teacher Education, Universitas Terbuka, Banten, Indonesia; Department of Magister of Educational Technology, Universitas Jambi, Jambi, Indonesia; Mathematics Education Department, Universitas Syiah Kuala, Indonesia; Faculty of Art and Social Sciences, Universiti Brunai Darussalam, Brunei Darussalam; School of Education, Universiti Utara Malaysia, Malaysia; Instrcution, The University of Southern Mississippi, MS, United States
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