The knowledge management and competitive advantages of small and medium-sized enterprises; [La gestión del conocimiento y las ventajas competitivas de las pequeñas y medianas empresas]

Nurlina; Jasman J. Ma’ruf; Nasir; Nurdasila Darsono

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The knowledge management and competitive advantages of small and medium-sized enterprises; [La gestión del conocimiento y las ventajas competitivas de las pequeñas y medianas empresas]

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Nurlina, Jasman J. Ma’ruf, Nasir, Nurdasila Darsono

2019 Opcion Vol. 35 Issue Special Issue 22 Article Cited by 1 SDG 9

Abstract

The purpose of this study is to examine the effect of Knowledge Management on Business Performance through Competitive Advantages. Data analysis techniques are done by using SPSS. The results showed that knowledge management has a positive and significant influence on business performance and competitive advantage, and competitive advantage mediates partially (mediation) the influence between knowledge management and business Performance. In conclusion, Organizations that have superior knowledge will be able to combine all of their internal resources in a new way so they can provide more value to their customers. © 2019, Universidad del Zulia. All rights reserved.

Affiliations

Faculty of Economic and Business, Syiah Kuala University, Indonesia; Department of Management, Faculty of Economic and Business, Syiah Kuala University, Indonesia

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